Customer Contact Center The Real People Behind Customer Service

Linkeo Profile

Discover Linkeo

Founded in France in the year 2000, Linkeo is the brainchild of Ludovic Jaffres and his partners.  From our beginnings, the web agency has been a leader in digital marketing for SMEs.

Expertise

Since 2010, Linkeo has maintained a strong presence on the North American market, with locations in Quebec, Ontario and throughout the USA.

Referencing

Created by entrepreneurs for entrepreneurs, Linkeo offers a comprehensive range of products and services including websites, SEO, mobile apps, digital solutions, expert support, and more...

At Linkeo, we are committed to building long-term partnerships with our customers.

We’re here to help you channel the power of digital marketing to drive your business success.

Key Numbers

  • 2500 active customers in North America
  • 23 000 international customers
  • 600 employees
  • More than 40,000 websites so far

Strong and sustainable growth worldwide (Canada, United States, France, Australia, Dubai, Madagascar, Mauritius)

Between 2008 and 2016, Linkeo has doubled our number of customers, doubled our staff and tripled our turnover

https://www.linkeo.ca/ 

OUR EXPERIENCE

20
YEARS
25,000
CLIENTS
6
PROGRAMS
200+
AGENTS
250+
SEATS
3
COUNTRIES
3
CENTERS
3
LANGUAGES
5M
INTERACTIONS / YEAR

SPECIALTY SECTORS

Meet LINKEO

Combining years of know-how with a start-up’s flexibility,
we bring you our Customer Experience Outsourcing solutions

3 Locations

3
Locations

8 Countries

8
Countries

3 Languages

3
Languages

5 millions

5 millions
Contacts per Year

600 Employees Worldwide

600
Employees Worldwide

SPECIALTY DEPARTMENTS
for B2B  and B2C

Service à la clientele

Customer Service

Support technique

Technical Support

Télé vente

Telemarketing

Recouvrement

Recovery

Back Office

Back Office

Prospection

Canvassing

Creation de traffic

Traffic Generation

Retention client

Customer Retention

Audits telephoniques

Audits Over The Phone

SUPPORTED CHANNELS

VOICE (INBOUND & OUTBOUND)

VOICE
(INBOUND & OUTBOUND)

CHAT

CHAT

EMAIL

EMAIL

SOCIAL MEDIAS

SOCIAL MEDIA

Learn more

about our outsourcing offer

We are a Google Premium Partner and a Waze Certified Partner.

We are currently launching our new business line in outsourcing business solutions.

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