Our Services
Specialty Sectors
Automotive
Sales and Retail
Banking and Insurance
Real Estate
Transport
Telecom
Tourism
Events and Entertainment
Automotive
+ Accounting
- Sending of reminders for overdue invoices
- Management of payment agreements
+ Servicing and maintenance
- Reminders (appointment bookings): oil change, special discounts on tires, special offers on selected products/services
+ Sales
- Follow-up of prospect’s requests
- Follow-up of client submissions
- Welcome calls to new clients
- Business intelligence
- Media watch
+ Reception
- Screening and processing of incoming emails
- Screening and processing of incoming calls
- Transfer of outgoing calls
+ Marketing
- Selling of additional services
- Traffic generation (visits to the dealership): special offers on services, trade-in offers, the launch of new models, etc.
- Management of client reviews, queries and messages on Social Networks (chats and posts)
- Welcome call to new clients
Sales
+ Accounting
- Sending of reminders for overdue invoices
- Management of payment agreements
+ Sales
- Follow-up of corporate requests
- Follow-up of client submissions
- Loyalty card follow-up calls
- Customer Service
- Follow-up of customer satisfaction surveys
- Follow-up of claims
+ Reception
- Screening and processing of incoming emails
- Screening and processing of incoming calls
- Transfer of outgoing calls
+ Marketing
- Traffic generation (visits to the point of sale): Product range, follow-up of special promotions, introductory offers, sales events, etc.
- Management of client reviews, queries and messages on Social Networks (chats and posts)
- "Thank you" calls to the most loyal customers
Banking and Insurance
+ Accounting
- Sending of reminders for overdue invoices
- Management of payment agreements
+ Sales
- Follow-up of corporate requests
- Follow-up of client submissions
- Loyalty card follow-up calls
- Customer Service
- Follow-up of customer satisfaction surveys
- Follow-up of claims
+ Reception
- Screening and processing of incoming emails
- Screening and processing of incoming calls
- Transfer of outgoing calls
+ Marketing
- Traffic generation (visits to the point of sale): Product range, follow-up of special promotions, introductory offers, sales events, etc.
- Management of client reviews, queries and messages on Social Networks (chats and posts)
- "Thank you" calls to the most loyal customers