Customer Contact Center
The Real People Behind Customer Service

Recruitment

We are looking for proactive, dynamic, rigorous and autonomous candidates to work in an entrepreneurial environment,
in a company with a strong technological culture.

Join us!

Our HR team will carefully review your application and come back to you.

+ CALL CENTER AGENT (BILINGUAL FRENCH/ENGLISH)(Publication date : 04/2020)

Linkeo is a world leader in Web marketing. With more than 20 years of exceptional growth, we are working to expand our expertise across North America! Whether it's website creation or visibility on the Internet, our vision is simple: to continue to offer the best web solutions on the market.

Today our team of over 600 professionals on 4 continents (Canada, USA, France, Madagascar, Mauritius, Dubai) is happy to serve our 20,000 satisfied customers.

You like the start-up atmosphere and you want to evolve in a dynamic company, evolving in a constantly changing market because you have an excellent sense of adaptation?
You are tenacious with a good sense of listening, you know how to argue, you like technology and you know how to convince?
Then you should already have sent your application!

 

YOUR MISSIONS:

  • Prospecting potential clients (list provided) by phone
  • Identify the needs of potential clients
  • Propose an appointment with our salesperson who will sell our digital communication solutions.

YOUR QUALIFICATIONS:

  • University degree
  • Preferably a call center experience
  • An excellent command of English and French (written and verbal) is essential. Spanish is an asset

WHAT WE OFFER:

  • Attractive commissions!
  • Outgoing calls (no sale)
  • Regular business hours. No weekend or night work!
  • Group wellness program
  • Paid annual leave
  • Payment of your transportation card in case of non-absence during the month
  • Modern and accessible offices in the heart of downtown Montreal
  • Spacious lounge and playroom for breaks. Rooftop terrace
  • Free coffee
  • Young and friendly professional atmosphere
  • No pressure on the shoulder

If you are looking for a relaxed and young atmosphere, you are resistant to failure and you are highly motivated, join us!

Job Type: Full Time, Permanent

IF YOU'RE STILL HESITATING:

We have been in business for over 9 years in Quebec but are still evolving at the speed of a start-up. We have a young and dynamic team.
A proven and profitable business model. An office in the heart of downtown Montreal with a private roof-top, our free coffee machine and our regular team-building activities (lunch, laser quest, escape game, sugar shack, 5@7, etc...) should convince you.
We participate in two business seminars annually, one of which is in France.
We have ambitious growth plans throughout North America.

*The use of the masculine form in this document is only meant to lighten the text.

+ DEBT COLLECTION OFFICER
(Publication date : 04/2020)

Linkeo is a world leader in Web marketing. With nearly 20 years of exceptional growth, we are now working to expand our expertise across Canada and the United States! Whether it's website creation or visibility on the Internet, our vision is simple: to continue to offer the best web solutions on the market. Our employees around the world are an integral part of a professional environment focused on our culture of success. Today our team of over 600 professionals on three continents is happy to serve our 20,000 customers.

We are currently looking for someone having between 2 and 5 years of experience in debt collections to join us as a Collections Officer. You will report to the North America Director of Operations.

YOUR MISSIONS:

Management and follow-up of collection cases:

  • You will be responsible for the entire collection process, from the reporting of cases by the accounting department to their resolution.
  • Ensuring that clients with late payments are called
  • Ensuring that procedures in place are followed
  • Capture actions and performances in order to analyze KPIs

The collaboration of services:

  • Ensuring collaboration of sales departments
  • Set up and lead monthly meetings with the sales and accounting departments

Preparations for legal proceedings:

  • Preparing files for sending petitions.
  • Generate homes
  • Communicating files to the law firm and providing the necessary information for case preparation purposes
  • Participate in legal proceedings (mediation, witnesses in court, etc.).

YOUR QUALIFICATIONS:

  • You are serious and professional.
  • You have between 2 and 5 years of relevant experience
  • You have an analytical mind
  • You're an extremely organized person
  • Excel and Word have no secrets for you.
  • You are at least bilingual (French and English) and trilingual (Spanish) to impress us.

WHAT WE OFFER:

  • Competitive compensation
  • Three weeks annual vacation
  • Wellness Plan
  • Offices in the heart of downtown Montreal
  • A dynamic work environment in a growing international company
  • Free coffee.

PLACE OF WORK:

Our North American call center is in downtown Montreal.

IF YOU'RE STILL HESITATING:

We have been in business for over 9 years in Quebec but are still evolving at the speed of a start-up. We have a young and dynamic team.

A proven and profitable business model. An office in the heart of downtown Montreal with a private roof-top, our free coffee machine and our regular team-building activities (lunch, laser quest, escape game, sugar shack, 5@7, etc...) should convince you.

We participate in two business seminars annually, one of which is in France.

We have ambitious growth plans throughout North America.

*The use of the masculine form in this document is only meant to lighten the text.

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